We process orders once a day with the cut off time at 12:00 pm GMT+08:00 daily. All orders will only be shipped on the next working day if you place order after the cut off time.
All orders will be delivered via Nationwide Express or POS Malaysia. Delivery within West Malaysia (Peninsular) should arrive within 3-5 business days, and 2 to 3 weeks business days within East Malaysia (Sabah & Sarawak) depending on area shipped to after payment received. Orders for outbound should arrive according to the courier service schedule.
West Malaysia (Peninsular) Oregan offers a standard shipping fee of RM10 for any purchase below RM180. Purchases above RM180, shipping fee will be waived.
East Malaysia (Sabah & Sarawak) Any order with less than 1kg, standard shipping fee of RM15 will be charged. 1kg and above, we will be charging at RM12 at any additional kg.
Delivery will not be offered on Saturday, Sunday or Public Holidays. Delays in delivering Buyer’s order might be incurred due to holidays, extreme bad weather or any type of natural disaster. In the event of any unsuccessful delivery of the Product due to Buyer’s absence in receiving the Products at the designated address agreed, or Buyer’s failure to provide accurate or complete address or other details required for delivery, the Buyer agrees to bear the cost of any further deliveries of the Products.
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.